Job Overview:
| Job Role | Process Trainer |
| Job Type | Full Time |
| Experience | Freshers |
| Qualification | any batch graduates |
| Year of Passing | Recent Batches |
| Salary | 2 – 4 LPA (Estimated) |
| Job Location | Gurugram |
| Last Date | Apply Before the link Expires |
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Concentrix Hiring For Process Trainer
About Company :
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we’re committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
Official Company Website : www.concentrix.com
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Concentrix Hiring For Process Trainer Position:
Job Description :
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role And Responsibilty:
- Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.
- Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment.
- Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities.
- Accountable for achieving individual training performance metrics.
- Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)
Education and Skills :
- Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)
- Strong communication skills, both written and verbal
- Proficient in Microsoft Office
- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable.
- Self-starter, sense of urgency, and works well under pressure.
