Job Overview:
| Job Role | Support Engineer Executive |
| Job Type | Full Time |
| Experience | Freshers |
| Qualification | Bachelor’s/Master’s Degree |
| Year of Passing | Recent Batches |
| Salary | 7-8 LPA (Estimated) |
| Job Location | Work From Home |
| Last Date | Apply Before the link Expires |
GitLab is Hiring for Support Engineer Executive Role
About Company :
We’re the company behind GitLab, the most comprehensive DevSecOps platform.What started in 2011 as an open source project to help one team of programmers collaborate is now the platform millions of people use to deliver software faster, more efficiently, while strengthening security and compliance.Since the beginning, we’ve been firm believers in remote work, open source, DevSecOps, and iteration. We get up and log on in the morning (or whenever we choose to start our days) to work alongside the GitLab community to deliver new innovations every month that help teams focus on shipping great code faster, not their toolchain.
Official Company Website : www.gitlab.com
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GitLab is Hiring for Support Engineer Executive Role:
Job Description :
Responsibilities of the Candidate:
Engage with customers, through Zoom calls and emails, in a technical consultancy and advisor role during the post-sales process while providing technical and solution guidance
Provide technical, architectural and best practice guidance
Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal, and expansion
Align with Account Executives and Renewals Managers to provide customer-facing subject matter expertise based on the customer’s business objectives
Focus on solution-based programs that are customized to fit an individual customer’s needs
Develop and collaborate on customer workshops, demos, and other enablement
Maintain specialty competency in one or more technologies related to GitLab’s market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners
Continuously improve professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others
Contributes to our docs, YouTube channel, and other enablement programs such as the Digital Journey
Requirements
Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning) to provide in-depth customer guidance and enablement
Proficiency using DevSecOps tools or highly technical tooling in adjacent fields
Specialize in GitLab use cases to provide in-depth guidance and enablement to customers of all sizes, including large enterprise organizations
Technical experience in development or systems engineering
Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
Have demonstrated the ability to become a trusted technical advisor to customer and business leaders
Exceptional verbal, presentation, and written communication skills
Excellent time management and ability to work with several different teams at any given time
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