Concentrix Hiring For Process Trainer | Concentrix Gurugram Off Campus Fresher – Apply Now

Job Overview: 

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Concentrix Hiring For Process Trainer

About Company :

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we’re committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

Official Company Website : www.concentrix.com

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Concentrix Hiring For Process Trainer Position:

Job Description :

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role And Responsibilty:

• Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.            
• Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment.                       
• Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities.     
• Accountable for achieving individual training performance metrics.                    
• Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)   

Education and Skills :

• Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)            
• Strong communication skills, both written and verbal           
• Proficient in Microsoft Office            
• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable.
• Self-starter, sense of urgency, and works well under pressure.