Job Overview:Â
Job Role | Technical/Systems Analyst Support |
Job Type | Full Time |
Experience | Freshers – 2 years |
Qualification | Any Graduate |
Year of Passing | 2019/2020/2021/2022/2023 |
Salary | 5 LPA – 6 LPA |
Job Location | Bengaluru |
Last Date | Apply Before the link Expires |
Oracle Off Campus Hiring Fresher Technical/Systems Analyst Support
About Company :
We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data.
Official Company Website :Â www.oracle.com
Oracle Off Campus Hiring Fresher Technical/Systems Analyst Support Position:
Job Responsibilities :
Oracle Off Campus hiring fresher for Technical Analyst Support Role for Bachelor’s or related field graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Role and Responsibility :
- As an Associate Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).